Terms and Privacy
ReAction® is committed to customer service and we intend to uphold this by providing a private and secure browsing experience. The following policy will help you to understand how we will treat your personal information. As we continue to improve our site and as we take advantage of developments in technology, this policy may change from time to time so please check this policy on an ongoing basis for revisions and updates.
Information Collection and Use
ReAction® collects information from our web site in several ways. During registration, ReAction® asks for information such as your name, phone number, and email address. Once you have submitted this information and chosen a valid password, you will be able to take full advantage of everything ReAction® has to offer. You may also be asked for personal information when you report a problem with our site, or services; or, if you otherwise contact ReAction®. ReAction® also collects information using cookies, which are small pieces of information that are stored by your browser on your computer's hard drive. This information allows us to automatically link our customers to their personalized accounts. Most web browsers automatically accept cookies. Please check your browser's guidelines should you wish to prevent cookies. ReAction® is the sole owner of the information collected on this site. We will not sell, share, rent or otherwise distribute this information to others in ways different from what is disclosed in this statement. Information is collected with the sole purpose of providing ReAction® products and customer service.
When you are on the ReAction® site and are asked for personal information, you are sharing that information with only ReAction®, its agents and representatives. ReAction® will not disclose any of your personally identifiable information except when we have your express permission or under special circumstances, such as when we believe in good faith that the law requires it. ReAction® may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) ReAction® rights or property, other ReAction® users, or anyone else that could be harmed by such activities. ReAction® will comply with the requests of all recognized legal entities to aid in the stopping of spam, distribution of illicit sexual content to minors, or any other illegal activity brought to our attention through such channels.
ReAction® may occasionally send you e-mail about products and services that we feel may be of interest to you. Only ReAction® (or agents or representatives working on behalf of ReAction®) will send you these emails.
My Lifes Simple™ offers shipping throughout the United States, provided it is permitted and legal to do so, and we ship to 150+ countries internationally. My Lifes Simple™ offers shipments of products on a Not For Resale (NFR) basis in countries where My Lifes Simple™ is not officially registered, provided it is permitted and legal to do so. Please contact for information on eligible States and Countries where we're actively shipping product.
If you happen to live outside of the United States, please note we cannot guarantee package delivery. All international orders are done at the risk of the Customer.
Packages that get held by Customs iare at the responsibility of the Customer. My Lifes Simple™ is not liable for Duties, Taxes, or other additional Fees required for Customers to receive their packages.
All shipments are sent through the US Postal Service, USPS, UPS, FedEx or DHL for International shipping. Carriers may vary depending on your location. If a product is damaged at the time of delivery, you must make a claim within 10 business days by emailing support@MyLifesSimple.com.
My Lifes Simple™ stands behind all of its product offerings and strives to ensure that every purchase is satisfactory. In the unlikely event that it is not, My Lifes Simple™ will refund or replace your product according to the following:
Ambassadors — My Lifes Simple™ will issue a refund to an Ambassador upon request made to My Lifes Simple™ in writing within thirty (30) days of the purchase date. Ambassadors must obtain an approved Returned Merchandise Authorization (RMA) from Ambassador Support and return the product in resalable condition. Qualified and eligible products shall receive a refund less a 20% restocking fee minus all shipping and handling charges associated with the order.
Customers — If a customer purchases a product through an Ambassador’s My Lifes Simple™-replicated website, they may request a refund from Ambassador Support. My Lifes Simple™ will issue a refund to a customer after receiving a request in writing within thirty (30) days of the
purchase date. Customers must obtain an approved Returned Merchandise Authorization (RMA) from Ambassador Support and return the in resalable condition. Qualified and eligible products shall receive a refund less a 20% restocking fee minus all shipping and handling charges
associated with the order. If the product was purchased directly from an Independent Ambassador’s private website or in person, the Customer must contact the Ambassador for a refund. The Customer will need to return the product and original invoice to the Ambassador, who will refund the product purchase price. Ambassadors are required to provide a refund to any Customer that has purchased product directly from an Ambassador’s personal stock according to the guidelines within the Policy and Procedures.
Damaged Products/Shipments — In the event an Ambassador or Customer receives damaged product, or product that is in less than commercially reasonable condition, the Ambassador or Customer must contact Ambassador Support at (888) 807-3328 within five (5) calendar days of delivery of said products and submit photos of the damaged product to Ambassador Support at
support@MyLifesSimple.com. Ambassador Support will determine, at its sole discretion if the damaged product claim is valid. My Lifes Simple™ reserves the right to accept or refuse a damaged shipment claim. If My Lifes Simple™ Support finds that the claim is valid, it will provide a shipping callback tag to the Ambassador or Customer. The Ambassador or Customer must return the products to My Lifes Simple™ in the original packaging, along with the packing slip, within thirty (30) days of the date of the claim. The products will not be replaced if returned after thirty (30) days from the date the claim is made. If Ambassador Support does not receive acceptable photos of the damaged product within five (5) calendar days, it will not provide a shipping callback tag. It is the responsibility of the Ambassador or Customer to act within the time frame listed above. No exceptions will be made.
New Ambassador Enrollment Packs — My Lifes Simple™ will issue a full refund for enrollment packs, less applicable fees, upon written request made to Ambassador Support within three (3) business days of initial enrollment date. Requests should be sent to support@MyLifesSimple.com. Ambassador Support will provide a shipping callback tag to the Ambassador. The complete enrollment pack must be returned to My Lifes Simple™ within seven (7) calendar days of the issuance of the callback tag and must be in resalable condition. Only complete enrollment packs with all products in resalable condition are eligible for a refund. My Lifes Simple™ will not refund partial enrollment packs. After three (3) business days from the date of enrollment, qualified enrollment packs may receive a refund for enrollment pack products only, less a 20%
restocking fee and shipping and handling charges associated with their order. Refunds will not be issued after thirty (30) days.
Return Merchandise Authorization (RMA) — In order to facilitate the return process, an Ambassador or Customer must obtain an RMA number by contacting Ambassador Support via email at support@MyLifesSimple.com. The RMA number must be written on the outside of the shipping box. If a package is returned to My Lifes Simple™ without an RMA number on the outside, the package will be refused and returned, and no refund will be issued. Products must be received by My Lifes Simple™ within seven (7) calendar days after the issuance of the RMA, in full resalable condition, or no refund will be issued, and the option of refunding will be forfeited.
Bonus and Commission Attribution — Any bonuses and commissions attributable to the refunded products and enrollment packs will be deducted from the Ambassador who received bonuses or commissions on such sales. Deductions will occur in the month in which the refund is given
and continue every pay period thereafter until the commission is recovered. In the event My Lifes Simple™ is unable to recover commissions from inactive Ambassadors, the other compensated upline Ambassadors may be subject to commission deductions. My Lifes Simple™ has the exclusive right to determine any applicable deductions, within appropriate state and
federal guidelines. In the case of enrollment fees, Ambassadors may cancel any time prior to midnight of the third business day, after the date of the initial enrollment (subject to various state requirements for cancellations. (see Policies and Procedures for further details)